Ridstar H20 1000W Electric Mountain Bike

Ridstar is proud to offer fast and free shipping within the US, Europe, UK and Australia.

We offer daily shipping from local warehouses via trusted carriers (YunExpress, UPS, DHL, DPD, TNT and freight services).

For other destinations or any questions, please feel free to contact us at service@ridstar.com – we are here to help.

Shipping Information

Unless noted otherwise, in-stock orders usually ship within 1–2 business days. Delivery takes 2–7 business days. Shipping times are estimates and may vary due to external factors.

Important Notes

• Shipping may be delayed on public holidays as couriers operate with limited schedules.
• Tracking info may take a few days to update in the courier system.
• Estimated delivery times are based on past shipments and are for reference only.

For any questions, email us at service@ridstar.com.

If the product has no quality issues and you still wish to request a return or exchange, please refer to the "Return Policy" section in our return policy.

Please ensure the product is unused, in original condition and packaging, and free from dust, dirt, or odors.

Return shipping fees may apply. Please contact our customer service within 15 days of delivery to initiate a return or exchange request.

Email: service@ridstar.com

The Ridstar Warranty Policy is only available to customers ordering from ridstar.com. Customers ordering Ebikes from other websites will not be able to receive warranty support on this website.

Ridstar offers a simple, hassle-free warranty for your peace of mind.

If you have any questions, please feel free to contact us at service@ridstar.com and provide your order receipt for confirmation.

The limited warranty provided by the manufacturer does not affect any statutory warranty required by law.